Using your myRAC account (online or through the app) is the quickest way to make changes to your membership, or get help if you break down. But if you need to speak to someone for any reason, you can still get in touch with us over email or on the phone.
Broken down?
Report your breakdown online
The quickest and easiest way is to get help online or by using the myRAC app.
But, if you’re stuck in the live lane of a motorway or dual carriageway and/or feel you’re in immediate danger, call 999 first, and then call us on 0333 2000 999. Lines open 24/7.
We have text facilities if you're hard of hearing. Telephone prefix 18001 to access Typetalk or text us on 07855 828282.
Updating your membership
Register or log into myRAC to:
view your policy documents check your renewal dates manage your breakdown cover details set up reminders for your MOT, tax, service & insurance change or upgrade your cover
Log in
If you have any other questions, please email us any time. If you still need to talk to us, please give us a call on 0330 159 0740. Lines open weekdays 8am–7pm, weekends and bank holidays 9am–5pm.
Buying breakdown cover
If you’re looking to buy breakdown cover, the quickest and easiest way is to buy online.
Buy online
But if you’d prefer to speak to somebody, our lines are open weekdays 8am-7pm, weekends and bank holidays 9am-5pm.
For UK breakdown cover, please call 08000 722 822
European breakdown cover 0330 159 1111
We have text facilities if you're hard of hearing. Telephone prefix 18001 to access Typetalk or text us on 07855 828282.
RAC Community Forum
Looking for answers to your burning driving questions?
Visit our RAC Community Forum where thousands of drivers are ready to share their expertise with you!
Feedback
We welcome your feedback. Here’s where you can submit praise or commendations for our colleagues. Alternatively, if you'd like, you can make a complaint.
Not found what you’re looking for?
If you want to contact us about a different RAC product or service, here’s where to go:
RAC Drive enquiries
RAC Business Cover
RAC Motor Insurance
Other RAC Insurance
RAC Car Warranty
Car Warranty Claims
Press and Media Enquiries
Other Services
General Enquiries
Get in touch
RAC European Breakdown Cover
Thinking of leaving us?
If you’re thinking of leaving us, we’ll be sorry to see you go. But you can cancel your membership at any time. The easiest way to do it is to call the team on 0330 159 1111* as this will help us arrange any refund due sooner. Please note, cancelling a direct debit will not cancel your policy, you’ll need to call us.
If you’re unable to contact us by phone (for example, you’re hard of hearing) you can see other ways to contact us here. Please note, it may take longer to issue any refunds.
*8am-7pm Monday to Friday and 9am-5pm weekends and bank holidays.
Want to change your renewal preferences?
If you’re on an annual continuous policy and want to cancel your automatic renewal, you can do this in your myRAC account (in account settings). Doing this won’t end your cover straight away. You’ll still be covered – but only up to your policy’s expiry date.