RAC Car Hire Excess Insurance contact details

RAC Car Hire Excess Insurance is provided to you, through us, by our partners Cover-More Insurance Services Ltd

New car hire excess insurance customers

Get a car hire excess insurance quote

You can get a new car hire excess insurance quote online.

Existing car hire excess insurance customers

Amend your car hire excess insurance policy

To amend your car hire excess insurance policy please contact the customer service team at [email protected] or call 0330 159 8776.

Make a car hire excess insurance claim

You can make a claim on your car hire insurance policy online, by email, or by phone.

For policies bought before 1st December 2022:

Online: haloinsurance.com/claims

Email: [email protected]

Call: 0330 159 8776

For policies bought on or after 1st December 2022:

Online: defendinsurance.eu/raccarhireclaims

Email: [email protected]

Call: 0330 159 8776

You will be asked to confirm details of the incident for which you are making a claim – please have your policy number to hand. We will ask you to provide documentation to support your claim such as a copy of your rental agreement, receipt for the rental, copy of the driving licence for the person driving the rental vehicle and the accident damage report.

You must contact the police if the car has been stolen or if anyone has been injured as the result of any claim.

Cancel your car hire excess insurance policy

To make a cancellation request for your car hire excess insurance policy, please email [email protected] or write to: Cover-More Insurance Services Ltd, Park View, 82 Oxford Road, Uxbridge UB8 1UX, United Kingdom.

General car hire excess insurance enquires

If you have any general car hire excess insurance queries, please contact our customer service team at [email protected] or call 0330 159 8776.