Contact Us

The quickest and easiest way to get help is online or by using the myRAC app.

RAC can still help. Use the telephone number below to arrange instant breakdown cover. 
Do not buy RAC Breakdown Cover online - if you buy cover online after breaking down, we won’t be able to come out to you.

0330 159 8743 

We have text facilities if you're hard of hearing. Telephone prefix 18001 to access Typetalk or text us on 07855 828282.

Register or log into myRAC to:

If you have any other questions about your policy, please submit a query.

If you still need to talk to us, please give us a call on the number below.
Lines open weekdays 8am–7pm, weekends and bank holidays 9am–5pm.

0330 159 0740

The easiest way to change your details is by logging into myRAC.
You can change information such as address, vehicle details and policy holder names.

For all other changes, including changing your bank details, please give us a call on the number below.
Lines open weekdays 8am–7pm, weekends and bank holidays 9am–5pm.

0330 159 0740

If you’re looking to buy breakdown cover, the quickest and easiest way is to buy online.

But if you’d prefer to speak to somebody, our lines are open weekdays 8am–7pm, weekends and bank holidays 9am–5pm.

08000 722 822

The easiest way to upgrade your membership is by logging into myRAC. You can choose to add extra cover and add additional people or vehicles to your policy.

If you still need to talk to us, please give us a call on the number below.
Lines open weekdays 8am–7pm, weekends and bank holidays 9am–5pm.

0330 159 0740

If you’re thinking of leaving us, we’ll be sorry to see you go. But you can cancel your membership at any time. The easiest way to do it is to call the team, as this will help us arrange any refund due sooner. Please note, cancelling a direct debit will not cancel your policy, you’ll need to call us.

0330 159 1111^*

*8am-7pm Monday to Friday and 9am-5pm weekends and bank holidays.

If you’re unable to contact us by phone (for example, you’re hard of hearing) you can see other ways to contact us. Please note, it may take longer to issue any refunds.

If you’re on an annual continuous policy and want to cancel your automatic renewal, you can do this in your myRAC account (in account settings). Doing this won’t end your cover straight away. You’ll still be covered – but only up to your policy’s expiry date.

We take your feedback very seriously. If you'd like to complain, our dedicated customer services advisers will try to resolve your concerns as soon as possible.

Had a great experience with us? We welcome your feedback and will make sure all of the staff involved are told about your praise.

If you have any other queries following a recent breakdown, please use the form below.

If you need breakdown cover for business use, we're here to help.

If you need to speak to one of the team just get in touch.

Register or log into myRAC to:

If you're having problems with your password, you can reset it, or use a one-time email to gain access to your account using the button below.

The myRAC app: everything a driver needs in one handy place – free to download to your phone.

Having trouble with your myRAC account? Please contact us using the button below.

You should receive your policy documents via post or email. Please read through them as they will contain all the information you need about your policy.

If you have any other questions about your policy, please submit a query.

If you’re looking to buy European breakdown cover, the quickest and easiest way is to buy online.

But if you’d prefer to speak to somebody, our lines are open weekdays 8am–7pm, weekends and bank holidays 9am–5pm.

0330 159 1111

0333 2000 999

0044 1919116112

1 800 535005 – Freephone from a landline

0033 472435244

0800 942044 – Freephone from a landline

0033 472435244

We take your feedback very seriously. If you'd like to complain, our dedicated customer services advisers will try to resolve your concerns as soon as possible.

Log in to your online account to view and manage your policy 24/7.

Or you can register for an online account

Find quick answers to our most frequently asked questions by visiting our online FAQs. Examples are:

For support with trickier issues, you can speak to an agent via live chat between the hours of Mon–Fri 9am–6pm and Saturday 9am–4pm.

The quickest route to help.

If you’re looking to get a black box car insurance quote, the quickest and easiest way is to go online.

To make a vehicle claim call 0344 571 3038

or if you’re overseas call +44 1253 441 238

To make a glass claim call 0333 070 2623

Lines open 24 hours a day, 7 days a week.

If you’d still prefer to speak to somebody, our lines are open Mon–Fri 9am–6pm and Saturday 9am–4pm.

Please note, our lines are very busy so you may experience wait times.

If you're considering cancelling your RAC Insurance for whatever reason you can do so using live chat, or give us a call on 0333 070 2560

Our opening hours are Mon–Fri 9am–6pm and Saturday 9am–4pm.

Click the link below to visit our complaints section.

Here you can submit any details you need and the team will get back to you as soon as possible.

For RAC Black Box Car Insurance policies first purchased before 30th March 2021, please click below for alternative contact details.

It's quicker and easier to self-serve online through My Account. Log in to view and manage your policy 24/7.

For support with trickier issues, you can speak to an agent via live chat between the hours of Mon–Fri 8am–8pm, Saturday 8am–6pm and Sunday 10am–4pm.

Log in to My Account to launch live chat.

If you’re looking to get a car insurance quote, the quickest and easiest way is to go online.

To make a vehicle claim call 0330 159 1062

To make a glass claim, please log in to My Account to submit online or call 0330 159 1051

Lines open 24 hours a day, 7 days a week.

If you’d still prefer to speak to somebody, our lines are open Mon–Fri 8am–8pm, Saturday 8am–6pm and Sunday 10am–4pm.

Please note, our lines are very busy so you may experience wait times.

If you're considering cancelling your RAC Insurance for whatever reason you can do so online by logging into My Account. Alternatively you can let us know using live chat or by giving us a call on 0330 159 1031.

Lines open Mon–Fri 8am–8pm, Saturday 8am–6pm and Sunday 10am–4pm.

Click the link below to visit our complaints section.

Here you can submit any details you need and the team will get back to you as soon as possible.

To notify us of a bereavement, please use the link below.

Self-serve online through My Account. Log in to view and manage your policy 24/7.

For support with trickier issues, you can speak to an agent via live chat between the hours of Mon–Fri 8am–8pm, Saturday 8am–6pm and Sunday 10am–4pm.

Log in to My Account to launch live chat.

Find quick answers to our most frequently asked questions by visiting our online FAQs. Examples are:

If you’re looking to get a car insurance quote, the quickest and easiest way is to go online.

To make a vehicle claim call 0330 159 1062

To make a glass claim, please log in to My Account to submit online or call 0330 159 1051

Lines open 24 hours a day, 7 days a week.

If you're considering cancelling your RAC Insurance for whatever reason you can do so online by logging into My Account.

Alternatively, you can let us know using web chat via My Account.

Our webchat team are available Mon–Fri 8am–8pm, Saturday 8am–6pm and Sunday 10am–4pm.

Click the link below to visit our complaints section.

Here you can submit any details you need and the team will get back to you as soon as possible.

To notify us of a bereavement, please use the link below.

To make a change to your policy, please contact the customer service team at [email protected] or call 0330 159 8776

Lines open Mon–Fri 9.30am–5pm.

If you’re looking to get a quote for car hire excess, the quickest and easiest way is to go online.

For support with trickier issues, please email the team at [email protected] or call 0330 159 8776

Lines open Mon–Fri 9.30am–5pm.

You can make a claim on your car hire excess insurance policy online, by email, or by phone.

For policies bought before 1st December 2022:

haloinsurance.com/claims

[email protected]

0330 159 8776

For policies bought on or after 1st December 2022:

defendinsurance.eu/raccarhireclaims

[email protected]

0161 388 5453

Please make sure you have your policy number, copy of your rental agreement and accident damage report to hand.

If you're considering cancelling your RAC Insurance for whatever reason you can do so by emailing [email protected] or by writing to

Cover-More Insurance Services Ltd, Park View, 82 Oxford Road, Uxbridge UB8 1UX

Click the link below to visit our complaints section.

Here you can submit any details you need and the team will get back to you as soon as possible.

If you’d still prefer to speak to somebody, our lines are open Mon–Fri 9.30am–5pm.

Please note, our lines are very busy so you may experience wait times.

Find quick answers to our most frequently asked questions by visiting our online FAQs. Examples are:

If you’re looking to get a classic car insurance quote, the quickest way is to give our partner Hagerty a call on 0330 159 0728

Lines open Mon–Fri 9am–5.30pm and Saturday 9am–1pm.

Get current values, historical values, model history and more through our partner Hagerty’s, valuation tool.

To make a classic car claim call 0330 159 0730

Please make sure you have your policy number and details of the incident to hand.

Lines open 24 hours a day, 7 days a week.

If you’d still prefer to speak to somebody, our lines are open Mon–Fri 9am–5.30pm and Saturday 9am–1pm.

Please note, our lines are very busy so you may experience wait times.

If you're considering cancelling your classic car insurance policy for whatever reason you can do so by giving our partners Hagerty a call on 0330 159 0728

Click the link below to visit our complaints section.

Here you can submit any details you need and the team will get back to you as soon as possible.

Log in to your online account to view and manage your policy 24/7.

Or you can register for an online account

Find quick answers to our most frequently asked questions by visiting our online FAQs. Examples are:

For support with trickier issues, you can speak to an agent via live chat between the hours of Mon–Fri 9am–6pm and Saturday 9am–4pm.

The quickest route to help.

If you’re looking to get a home insurance quote, the quickest and easiest way is to go online.

To make a home claim, please refer to your policy documents for the relevant number. Your documents are stored in your online account.

To make a claim on an optional extra, please call

Home Assistance claims: 0333 070 2622

Family Legal Protection claims: 0330 159 8584

Key Cover claims: 0333 070 2615

If you’d still prefer to speak to somebody, our lines are open Mon–Fri 9am–6pm and Saturday 9am–4pm.

Please note, our lines are very busy so you may experience wait times.

If you're considering cancelling your RAC Insurance for whatever reason you can do so using live chat, or give us a call on 0333 070 2667.

Our opening hours are Mon–Fri 9am–6pm and Saturday 9am–4pm.

Click the link below to visit our complaints section.

Here you can submit any details you need and the team will get back to you as soon as possible.

For RAC Home Insurance policies first purchased before 27th July 2021, please click below for alternative contact details.

Log in to your online account to view and manage your policy 24/7.

If you’re looking to get a quote for learner driver insurance, the quickest and easiest way is to go online.

For support with trickier issues, please email the team at [email protected].

Agents are available between the hours of Sat–Thurs 9am–5pm and Friday 9am–4pm.

To make a temporary car claim call 0800 015 6166

Lines open 24 hours a day, 7 days a week.

If you're considering cancelling your RAC Insurance for whatever reason you can do so online by logging into your account. Alternatively you can let us know by emailing [email protected].

Our opening hours are Sat–Thurs 9am–5pm and Friday 9am–4pm.

Click the link below to visit our complaints section.

Here you can submit any details you need and the team will get back to you as soon as possible.

View and download your policy information 24/7.

Click the link below to change your preference for automatic renewals.

If you’re looking to get a motorbike insurance quote, the quickest and easiest way is to go online.

Or, click here to retrieve an existing quote.

To make a motorbike claim call 0330 159 1167

Please make sure you have your policy number and details of the incident to hand.

If you’d still prefer to speak to somebody, our lines are open Mon–Fri 9am–6pm and Saturday 9am–1pm.

Please note, our lines are very busy so you may experience wait times.

If you're considering cancelling your RAC Insurance for whatever reason you can do so by giving us a call on 0330 159 1157

Lines open Mon–Fri 9am–6pm and Saturday 9am–1pm.

Click the link below to visit our complaints section.

Here you can submit any details you need and the team will get back to you as soon as possible.

Log in to your online account to view and manage your policy 24/7.

If you’re looking to get a temporary car insurance quote, the quickest and easiest way is to go online.

For support with trickier issues, please email the team at [email protected].

Agents are available between the hours of Sat–Thurs 9am–5pm and Friday 9am–4pm.

To make a vehicle claim call 0800 015 6166

or if you’re overseas call (0044) 1603 603 728

Lines open 24 hours a day, 7 days a week.

If you're considering cancelling your RAC Insurance for whatever reason you can do so online by logging into your account. Alternatively you can let us know by emailing [email protected].

Our opening hours are Sat–Thurs 9am–5pm and Friday 9am–4pm.

Click the link below to visit our complaints section.

Here you can submit any details you need and the team will get back to you as soon as possible.

Log in to your online account to view and manage your policy 24/7.

Find quick answers to our most frequently asked questions by visiting our online FAQs. Examples are:

For support with trickier issues, you can speak to an agent via live chat between the hours of Mon–Fri 9am–5pm.

Log in to your online account to launch live chat.

If you’re looking to get a travel insurance quote, the quickest and easiest way is to go online.

It's quick and easy to make a travel insurance claim online. Just log in to your online account to begin the process or call

Travel claim: 01403 289 151

Emergency Medical Assistance (UK outpatients): 01403 289 148

Emergency Medical Assistance (if in the USA or Canada): + 1 844 780 0663

Emergency Medical Assistance (if in Mexico): + 1 819 780 0662

If you’d still prefer to speak to somebody, our lines are open weekdays 9am–5pm.

Please note, our lines are very busy so you may experience wait times.

If you're considering cancelling your RAC Insurance for whatever reason you can do so using live chat, or email us at: [email protected]

Log in to your online account to launch live chat.

Click the link below to visit our complaints section.

Here you can submit any details you need and the team will get back to you as soon as possible.

Log in to your online account to view and manage your policy 24/7.

Or you can register for an online account

Find quick answers to our most frequently asked questions by visiting our online FAQs. Examples are:

For support with trickier issues, you can speak to an agent via live chat between the hours of Mon–Fri 9am–6pm and Saturday 9am–4pm.

The quickest route to help.

If you’re looking to get a van insurance quote, the quickest and easiest way is to go online.

To make a vehicle claim call 0344 571 3038

or if you’re overseas call +44 1253 441 238

To make a glass claim call 0333 070 2623

Lines open 24 hours a day, 7 days a week.

If you’d still prefer to speak to somebody, our lines are open Mon–Fri 9am–6pm and Saturday 9am–4pm.

Please note, our lines are very busy so you may experience wait times.

If you're considering cancelling your RAC Insurance for whatever reason you can do so using live chat, or give us a call on 0333 070 2661.

Our opening hours are Mon–Fri 9am–6pm and Saturday 9am–4pm.

Click the link below to visit our complaints section.

Here you can submit any details you need and the team will get back to you as soon as possible.

To find an approved garage, please visit our dedicated page.

If you have any concerns with the service provided by an approved garage, please raise these issues with the garage directly to give them the opportunity to respond.

If you still wish to make contact with the Approved Garages team, please complete and submit the contact form below

Contact the RAC Shop team by visiting the page below

Contact the RAC Batteries sales and customer service team by emailing [email protected] or using the contact number below.

0800 096 2968

Lines open Mon–Fri: 8am–6pm, Saturday 8:30am–1pm.

You can contact our car passport customer services team via [email protected].

Lines open Mon–Fri: 8am–5pm

0808 164 1923

To speak to a member of the RAC Car Warranty customer service team, please contact us.

0330 159 1218

Need to make a claim on your RAC Warranty? We're here to help.

0330 100 3728

Lines open Mon–Fri: 8am–6pm
Saturday: 9am–2pm
Sunday and Bank Holidays: Closed

0330 159 0720

Just leave us a few details, and one of the RAC Inspections team will get back to you to arrange your inspection at a time and location that suits you.

Need some more information about our vehicle inspections?

For more information on International Driving Permits contact our Customer Service line.

0800 550 055

Open Mon–Fri: 8am–9pm. Saturday: 8:30am–1:30 pm

Please see our Camping Card International page for contact details.

Find out more about vehicle on hire certification

News, comment, data and research from the UK's longest-serving driving services organisation.

You can contact our RAC Drive team via [email protected].

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