About Us
Introduction to RAC Business
The RAC provides complete peace of mind to more than 13.6m UK personal and business members, whatever their driving needs – from breakdown assistance to insurance and a range of other motoring services.
Our History
Developing motoring services
Ever since its foundation in 1897, the RAC has been consistently at the forefront of developing motoring services – from introducing uniformed patrols in 1901 and roadside emergency telephone boxes in 1912 right through to the present day when we developed the UK's first van-mounted charger for ‘flat’ electric cars.
In 2001 the RAC designed, developed and launched a rapid deployable towing system which is stored in the back of all its patrol vans. Keeping pace with modern vehicles, which are becoming increasingly complex, all RAC patrols are equipped with the latest mobile diagnostic equipment – RAC Scan+ which enables them to quickly identify faults that would otherwise have to be dealt with by a garage. A fleet of fuel patrols was launched in 2010 to help people who mistakenly put the wrong fuel in their vehicles.
In 2014 the RAC rolled out a pioneering universal spare wheel designed to speed up the fix time and minimise inconvenience for members who experience a puncture without having a spare. Two years later we equipped patrols with state-of-the-art roadside battery testers.
In 2019 the RAC launched two industry-leading pieces of technology: RAC EV Boost enables patrols to charge ‘flat’ electric cars enough to get them to a nearby chargepoint and the All-Wheels-Up recovery system gives them the ability to tow vehicles that would otherwise need to recovered by a flatbed.
In 2022 we became the first business breakdown provider to offer flexible monthly payments for our members.
And, as standard, every RAC van carries more than 500 parts and tools which patrols use to get members’ vehicles going again as quickly as possible. The RAC is very proud of its record of repairing four out of five vehicles at the roadside.
Our services
Whether it is breakdown cover with roadside assistance tailored to your business, insurance, telematics, fuel cards, legal services or up-to-the-minute traffic and travel information – the RAC offers a solution.
Along with our UK Business breakdown cover, we offer European business breakdown cover to consumers working on the continent.
Our breakdown cover is tailored to your business needs. We cover a range of vehicles within your fleet including car, van, electric vehicles, minibus and truck. As well as specialist commercial cover for taxi and private hire, emergency services or courier.
Headquartered in the West Midlands with approximately 4,000 dedicated staff, the RAC operates from three bases – Walsall, Manchester and Bristol – with its vehicle and breakdown services underpinned by its nationwide, branded patrol force, focusing primarily on vehicle repair and recovery. In 2023, the RAC's patrol force attended to 2.6m breakdowns.
In Membership Services for Consumers, we provide breakdown cover and a broad range of exclusive optional extras to individual members and small business owners on either an annual or flexible monthly subscription basis, and a related range of garage services and third-party products through partners.
In Membership Services for Business, we provide assistance for breakdowns and accidents, technical and customer support services to individuals through our partnerships with leading motor manufacturers, banks, insurance companies and fleets.
In Insurance, we offer primarily motor and telematics insurance policies through price comparison websites.
RAC Report on Motoring
First published in 1988, the RAC Report on Motoring has become widely regarded as the voice of Britain's motorists.
With around 3,000 drivers contributing their views on the state of the motoring nation, the annual RAC Report on Motoring analyses key issues such as road safety, motoring taxation, cost of motoring and other key concerns for drivers.
Championing causes
The RAC is the motorist’s champion, and campaigns to support the interests of members and UK motorists at a national level. This includes advancing levels of road safety and voicing concerns about the increasing cost of motoring.
RAC Fuel Watch is a comprehensive guide to the latest UK unleaded petrol and diesel prices – both at the wholesale level and at the pump. RAC Fuel Watch analyses how prices changed through the previous month and compares the most recent prices with those from three, six and 12 months before.
Our partnerships
Over the years, RAC Business has partnered with some household names so our members get great deals on a range of products and services. Including: Three Business, Tide Bank, Evri, Checkatrade, RingGo and Allstar.
Get in touch
Prefer to speak to one of our team? No problem, enquire below or give us a call on 0330 159 0975
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